This study aimed to research on operative performance evaluation indicators in Secondary and Elementary school gymnasiums, taking Yingge Vocational High School Gymnasium as the study case. The study, based on the analysis of government laws and regulations, as well as on the domestic and foreign literature review, probed into the gym's present operative conditions and its future plans, through the results of the interviews with the school administrators and the analysis of case data collected. In addition, questionnaires were adopted to collect data from the school community. After analyzing the Customers’ expectations towards the gym’s future operative performance, Balanced Scorecard (BSC) was adopted, and with the reviewing and revising of experts and scholars, the operative performance evaluation indicators of Yingge Vocational High School Gymnasium was constructed.
